Returns & Refunds Policy
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at hello@foztechltd.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and The item & applicable accessories / packaging , then mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange . Please allow at least seven (7) days from the receipt of your item to process your return or exchange . Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged :
● Opened & Used Packaging Materials
● Opened & Used Products that do not contain original packaging & accessories prior to delivery
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: